New national whistleblowing guardian appointed
A NEW national “guardian” who will lead efforts to encourage NHS staff to raise concerns has been appointed in England.
Cost-specific texts reduce missed appointments
PATIENT reminder text messages highlighting the specific cost of missed appointments helped reduce non-attendance by almost a quarter, a Department of Health (DoH) study has shown.
Elderly patients reluctant to complain
PEOPLE over the age of 65 are often reluctant to complain about the quality of their healthcare out of worry that it might impact future treatment, according to a new report from the Parliamentary and Health Service Ombudsman.
New appeal powers for GMC
NEW powers to appeal medical tribunal decisions have been awarded to the General Medical Council after a long campaign by the regulator.